Terms of Service

Last updated: September 10, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the Gloomy Coast Motors website and services provided by Gloomy Coast Motors ("we", "our", or "us"), a used car dealership located at 46 Wareham Rd, Corfe Mullen, Wimborne BH21 3LE.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Acceptance of Terms

By using our website, visiting our premises, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. Vehicle Sales

3.1 Vehicle Descriptions

We strive to provide accurate descriptions of all vehicles. However, all descriptions are provided for guidance only and should not be relied upon as statements of fact. We recommend viewing and inspecting any vehicle before purchase.

3.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice until a binding contract is formed.

3.3 Vehicle Condition

All vehicles are sold as seen. While we conduct thorough inspections, you are responsible for satisfying yourself about the condition of any vehicle before purchase.

3.4 Test Drives

Test drives are available subject to:

• Valid driving licence verification
• Adequate insurance coverage
• Age restrictions (minimum 21 years)
• Our standard terms and conditions

4. Finance and Payment

4.1 Payment Methods

We accept the following payment methods:

• Cash (subject to legal limits)
• Bank transfer
• Cheque (subject to clearance)
• Approved finance arrangements
• Credit/debit cards

4.2 Finance Applications

Finance is subject to status and approval. We act as a credit broker and will introduce you to finance providers. We may receive commission from finance providers.

4.3 Deposits

A deposit may be required to secure a vehicle. Deposits are non-refundable unless the vehicle fails to meet agreed specifications or we are unable to complete the sale through our fault.

5. Consumer Rights

5.1 Statutory Rights

Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms. Vehicles must be:

• Of satisfactory quality
• Fit for purpose
• As described

5.2 Right to Reject

You have the right to reject a vehicle within 30 days if it fails to meet the above criteria. After 30 days, you may be entitled to a repair, replacement, or refund.

6. Warranties

6.1 Dealer Warranty

We provide warranties on applicable vehicles as displayed. Warranty terms and conditions are provided separately and form part of your purchase contract.

6.2 Extended Warranties

Extended warranty options may be available through third-party providers. These are subject to separate terms and conditions.

7. Part Exchange

We offer part exchange services subject to:

• Vehicle inspection and valuation
• Clear title and ownership
• Settlement of any outstanding finance
• Provision of all relevant documentation

8. Website Use

8.1 Permitted Use

You may use our website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable laws
• Transmit or procure sending of unsolicited communications
• Misuse the website by introducing viruses or malicious code
• Attempt to gain unauthorised access to our systems

8.2 Intellectual Property

All content on our website, including text, graphics, logos, and images, is owned by us or our licensors and is protected by copyright and other intellectual property laws.

9. Data Protection

We process your personal data in accordance with our Privacy Policy and applicable data protection laws. For detailed information, please see our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for:

• Indirect, special, or consequential damages
• Loss of profits, revenue, or business
• Loss of data or information

Nothing in these Terms excludes our liability for death or personal injury caused by negligence or fraudulent misrepresentation.

11. Trading Standards

We are committed to fair trading practices and comply with all relevant trading standards legislation. We are members of relevant trade associations and follow their codes of practice.

12. Complaints Procedure

If you have a complaint about our services:

1. Contact us directly at +441202690724 or visit our premises
2. We will investigate your complaint within 5 working days
3. If unresolved, you may refer the matter to relevant trade bodies or ombudsman services

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or industry strikes.

14. Governing Law

These Terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Contact Information

For questions about these Terms, please contact us: